Table of Content:
1. Introduction
1.1. Research Objective
1.2. Research Methodology
1.3. Research Process
1.4. Respondent Profile
2. Executive Summary
3. Global Customer Relationship Management (CRM) Market Outlook, 2019-2029F
3.1. Market Size & Analysis
3.2. Market Share & Analysis
3.2.1. By Component
3.2.1.1. Software
3.2.1.2. Services
3.2.2. By Deployment
3.2.2.1. On-Premises
3.2.2.2. Cloud
3.2.3. By Enterprise Size
3.2.3.1. Large Enterprises
3.2.3.2. SMEs
3.2.4. By Application
3.2.4.1. Marketing and Sales Automation
3.2.4.2. Customer Management
3.2.4.3. Lead Generation & Customer Retention
3.2.4.4. Others
3.2.5. By Vertical
3.2.5.1. BFSI
3.2.5.2. Manufacturing
3.2.5.3. IT & Telecommunications
3.2.5.4. Retail & Consumer Goods
3.2.5.5. Healthcare
3.2.5.6. Other
3.2.5. By Region
3.2.5.1. Asia-Pacific
3.2.5.2. Europe
3.2.5.3. North America
3.2.5.4. Middle East & Africa
3.2.5.5. Latin America
4. Asia-Pacific Customer Relationship Management (CRM) Market Outlook, 2019-2029F
4.1. Market Size & Analysis
4.2. Market Share & Analysis
4.2.1. By Component
4.2.2. By Deployment
4.2.3. By Enterprise Size
4.2.4. By Application
4.2.5. By Vertical
4.2.4. By Country
4.2.4.1. China
4.2.4.2. India
4.2.4.3. Japan
4.2.4.4. South Korea
4.2.4.5. Australia
4.2.4.6. Rest of Asia-Pacific
5. Europe Customer Relationship Management (CRM) Market Outlook, 2019-2029F
5.1. Market Size & Analysis
5.2. Market Share & Analysis
5.2.1. By Component
5.2.2. By Deployment
5.2.3. By Enterprise Size
5.2.4. By Application
5.2.5. By Vertical
5.2.4. By Country
5.2.4.1. United Kingdom
5.2.4.2. Germany
5.2.4.3. France
5.2.4.4. Italy
5.2.4.5. Russia
5.2.4.6. Rest of Europe
6. North America Customer Relationship Management (CRM) Market Outlook, 2019-2029F
6.1. Market Size & Analysis
6.2. Market Share & Analysis
6.2.1. By Component
6.2.2. By Deployment
6.2.3. By Enterprise Size
6.2.4. By Application
6.2.5. By Vertical
6.2.4. By Country
6.2.4.1. United States
6.2.4.2. Canada
7. Latin America Customer Relationship Management (CRM) Market Outlook, 2019-2029F
7.1. Market Size & Analysis
7.2. Market Share & Analysis
7.2.1. By Deployment Mode
7.2.2. By Enterprise Size
7.2.3. By Application
7.2.4. By Industry Vertical
7.2.4. By Country
7.2.4.1. Brazil
7.2.4.2. Mexico
7.2.4.3. Rest of Latin America
8. Middle East & Africa Customer Relationship Management (CRM) Market Outlook, 2019-2029F
8.1. Market Size & Analysis
8.2. Market Share & Analysis
8.2.1. By Component
8.2.2. By Deployment
8.2.3. By Enterprise Size
8.2.4. By Application
8.2.5. By Vertical
8.2.4. By Country
8.2.4.1. Saudi Arabia
8.2.4.2. UAE
8.2.4.3. South Africa
8.2.4.4. Rest of Middle East and Africa
9. Global Customer Relationship Management (CRM) Market Dynamics
9.1. Growth Drivers
9.2. Challenges
9.3. Impact Analysis
10. Global Customer Relationship Management (CRM) Market Opportunities
11. Global Customer Relationship Management (CRM) Value Chain Analysis
12. Global Customer Relationship Management (CRM) Market Policies and Regulations
13. Global Customer Relationship Management (CRM) Market Trends & Insights
14. Global Customer Relationship Management (CRM) Market Porters Five Forces Analysis
15. Global Customer Relationship Management (CRM) Market-Entropy
15.1. New Product Launches
15.2. M&A, Collaborations, JVs, and Partnerships
16. Global Customer Relationship Management (CRM) Market Company Analysis
16.1. Salesforce.com, Inc.
16.2. Microsoft Corporation
16.3. SAP SE
16.4. Oracle Corporation
16.5. ADOBE INC.
16.6. SugarCRM Inc.
16.7. Zoho Corporation Pvt. Ltd
16.8. Copper CRM, Inc.
16.9. Insightly Inc.
16.10. Creatio
17. About Us & Contact Details