Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2018-2027 (USD Billion)
1.2.1. Speech Analytics Market, by Region, 2018-2027 (USD Billion)
1.2.2. Speech Analytics Market, by Component, 2018-2027 (USD Billion)
1.2.3. Speech Analytics Market, by Deployment Mode, 2018-2027 (USD Billion)
1.2.4. Speech Analytics Market, by Organization Size, 2018-2027 (USD Billion)
1.2.5. Speech Analytics Market, by Application, 2018-2027 (USD Billion)
1.2.6. Speech Analytics Market, by vertical, 2018-2027 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Speech Analytics Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Speech Analytics Market Dynamics
3.1. Speech Analytics Market Impact Analysis (2018-2027)
3.1.1. Market Drivers
3.1.2. Market Challenges
3.1.3. Market Opportunities
Chapter 4. Global Speech Analytics Market: Industry Analysis
4.1. Porter's 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter's 5 Force Model (2017-2027)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economic
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
Chapter 5. Global Speech Analytics Market, by Component
5.1. Market Snapshot
5.2. Global Speech Analytics Market by Component, Performance - Potential Analysis
5.3. Global Speech Analytics Market Estimates & Forecasts by Component 2017-2027 (USD Billion)
5.4. Speech Analytics Market, Sub Segment Analysis
5.4.1. Solutions
5.4.2. Services
Chapter 6. Global Speech Analytics Market, by Deployment Mode
6.1. Market Snapshot
6.2. Global Speech Analytics Market by Deployment Mode, Performance - Potential Analysis
6.3. Global Speech Analytics Market Estimates & Forecasts by Deployment Mode 2017-2027 (USD Billion)
6.4. Speech Analytics Market, Sub Segment Analysis
6.4.1. On-Premises
6.4.2. Cloud
Chapter 7. Global Speech Analytics Market, by Organization Size
7.1. Market Snapshot
7.2. Global Speech Analytics Market by Organization Size, Performance - Potential Analysis
7.3. Global Speech Analytics Market Estimates & Forecasts by Organization Size 2017-2027 (USD Billion)
7.4. Speech Analytics Market, Sub Segment Analysis
7.4.1. Large Enterprises
7.4.2. Small and Medium-Sized Enterprises
Chapter 8. Global Speech Analytics Market, by Application
8.1. Market Snapshot
8.2. Global Speech Analytics Market by Application, Performance - Potential Analysis
8.3. Global Speech Analytics Market Estimates & Forecasts by Application 2017-2027 (USD Billion)
8.4. Speech Analytics Market, Sub Segment Analysis
8.4.1. Customer Experience Management
8.4.2. Call Monitoring
8.4.3. Agent Performance Monitoring
8.4.4. Sales and Marketing Management
8.4.5. Competitive Intelligence
8.4.6. Risk and Compliance Management
8.4.7. Others
Chapter 9. Global Speech Analytics Market, by vertical
9.1. Market Snapshot
9.2. Global Speech Analytics Market by vertical, Performance - Potential Analysis
9.3. Global Speech Analytics Market Estimates & Forecasts by vertical 2017-2027 (USD Billion)
9.4. Speech Analytics Market, Sub Segment Analysis
9.4.1. BFSI
9.4.2. Retail and eCommerce
9.4.3. IT and Telecom
9.4.4. Energy and Utilities
9.4.5. Travel and Hospitality
9.4.6. Government
9.4.7. Healthcare and Life Sciences
9.4.8. Media and Entertainment
9.4.9. Others
Chapter 10. Global Speech Analytics Market, Regional Analysis
10.1. Speech Analytics Market, Regional Market Snapshot
10.2. North America Speech Analytics Market
10.2.1. U.S. Speech Analytics Market
10.2.1.1. Component breakdown estimates & forecasts, 2017-2027
10.2.1.2. Deployment Mode breakdown estimates & forecasts, 2017-2027
10.2.1.3. Organization Size breakdown estimates & forecasts, 2017-2027
10.2.1.4. Application breakdown estimates & forecasts, 2017-2027
10.2.1.5. vertical breakdown estimates & forecasts, 2017-2027
10.2.2. Canada Speech Analytics Market
10.3. Europe Speech Analytics Market Snapshot
10.3.1. U.K. Speech Analytics Market
10.3.2. Germany Speech Analytics Market
10.3.3. France Speech Analytics Market
10.3.4. Spain Speech Analytics Market
10.3.5. Italy Speech Analytics Market
10.3.6. Rest of Europe Speech Analytics Market
10.4. Asia-Pacific Speech Analytics Market Snapshot
10.4.1. China Speech Analytics Market
10.4.2. India Speech Analytics Market
10.4.3. Japan Speech Analytics Market
10.4.4. Australia Speech Analytics Market
10.4.5. South Korea Speech Analytics Market
10.4.6. Rest of Asia Pacific Speech Analytics Market
10.5. Latin America Speech Analytics Market Snapshot
10.5.1. Brazil Speech Analytics Market
10.5.2. Mexico Speech Analytics Market
10.6. Rest of The World Speech Analytics Market

Chapter 11. Competitive Intelligence
11.1. Top Market Strategies
11.2. Company Profiles
11.2.1. NICE Systems Ltd.
11.2.1.1. Key Information
11.2.1.2. Overview
11.2.1.3. Financial (Subject to Data Availability)
11.2.1.4. Product Summary
11.2.1.5. Recent Developments
11.2.2. Micro Focus International plc
11.2.3. Verint Systems
11.2.4. Avaya
11.2.5. OpenText Corporation
11.2.6. Google, LLC
11.2.7. Amazon Web Services
11.2.8. Vonage
11.2.9. Genesys, or Genesys Telecommunications Laboratories, Inc.
11.2.10. Calabrio, Inc.
Chapter 12. Research Process
12.1. Research Process
12.1.1. Data Mining
12.1.2. Analysis
12.1.3. Market Estimation
12.1.4. Validation
12.1.5. Publishing
12.2. Research Attributes
12.3. Research Assumption